The Issuer Bank is a bank in which the cardholder has his/her account and holds RuPay Card issued by the Bank.
The Bank which has Acquired the transaction or the Bank whose Point of Sale (PoS) terminal has been used is the Acquirer Bank.
A RuPay Debit Card is a plastic card that can be used as a method of payment which is issued by your bank where you have an account. A debit card is linked to a bank account and can be used to:
A RuPay Credit Card is a payment card issued to customers to enable the cardholder to pay a merchant for goods and services based on the cardholder's promise to the card issuer to pay them for the amounts plus the other agreed charges. Credit cards offer an interest-free loan if the monthly credit card bill is paid on time. A credit card can be used to:
RuPay Debit/ Credit Chip Card come with an embedded microchip that provides additional security against counterfeiting/duplication of the card. It also provides an extra layer of security in the form of a Personal Identification Number (PIN). You will be required to enter your PIN on the terminal for transactions at merchant outlets.
Personal Identification Number (PIN) is a 4 / 6-digit number combination known only to the cardholder and it is used for transacting using a RuPay Card.
The PIN is required for using the card:
OTP is the 6 digit numeric personal identification number created by the Card-member in relation to the Credit/Debit Card and approved by Issuing Bank from time to time for the purpose of authenticating the Card-member while making online payment using the Credit/Debit Card.
It's a three-digit number printed on the back of the card the same as CVV as referred to by other international schemes.
An automated teller machine (ATM) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, transfer funds, or obtaining account information, at any time and without the need for direct interaction with bank staff.
POS stands for point of sale. A point-of-sale (POS) transaction is what takes place between a merchant and a customer when a product or service is purchased, commonly using a point of sale system to complete the transaction.
Cards can be classified based on their issuance, usage, and payment by the cardholder. There are three types of cards (a) debit cards (b) credit cards and (c) prepaid cards.
RuPay Debit cards are available in the following variants:
RuPay Credit cards are available in the following variants:
In order to avail any of the RuPay Debit cards, the applicant must have a bank account. A bank account can be opened post fulfilling the Know Your Customer (KYC) as mentioned below:
Primary Documents required for applying for RuPay Debit cards – depends on bank to bank based on KYC Guidelines
*(Any 1 document which provides customer information to the satisfaction of the bank will suffice)
The following are the documents required for processing a credit card application
Once the application is lodged, an executive representing Bank will contact you in 2-3 working days, to collect the required documents. The duly filled application processing will take 7 working days. On approval, the credit card along with the welcome kit will be dispatched to your mailing address.
To apply for RuPay Debit card, customer can visit any of the nearest RuPay Issuing bank branch.
To apply for RuPay credit card, please contact one of our certified bank partners through their any of their customer service channel – branch, customer care portal or Bank’s credit card sourcing partner.
The following banks are in the process of issuing RuPay Credit cards
In order to check the status of your RuPay Debit card Application you may contact your Bank in which you have applied for a RuPay Debit card.
We realize you are keen to know the status of your card application. All you need is your application reference number and mobile number to check it. The application reference number would have been sent as a text message (SMS) to the mobile number mentioned in the application form by Bank who’s RuPay Credit Card is been applied. Kindly mention the same application reference number and mobile number to check the status of the application with the Bank.
Generally, a RuPay card is delivered within 7 Working Days of applying (submitting the application). In case if the same is not delivered within 7 working days you may get in touch with the Bank service channels – branch, customer care, etc. in which you have applied for a RuPay card.
In order to receive timely notifications, you should have your mobile number updated at all times.
For Example, bank send notification on your registered mobile number during the following stages.
The PIN is generally delivered at the registered address captured in the application form.
In case, the PIN has not been received or you have forgotten the PIN – you may contact your bank for a new PIN.
In order to regenerate your RuPay Card PIN – you may also visit the Bank ATM
The Pin can also be generated through Net Banking / Mobile Banking / IVR
The customer can register his mobile number in his Bank account in the following ways:
Please approach your bank branch in case of any change in the mobile number, change in address to ensure you are updated at all times
All the Debit cards are delivered to the customer in an activated state. The first time the card should be used (PIN change or PIN-based transaction) at your bank's ATM where you have opened the account (For example if you have opened an account in SBI your RuPay SBI debit card should be used at SBI ATM).
Generally, Credit Cards are delivered to the customer in an activated state. However, please follow guidelines shared by your credit card issuer to activate your credit card for usage.
RuPay card can be used at any of the following channels:
ATM – To withdraw funds
POS - Grocery ,Fuel station,etc
E-commerce - Prepaid Recharge , Railway booking (IRCTC), etc
If in case the cash is not dispensed and the account is debited, the bank generally auto credits the account within 24 hours. In case if the amount is not credited, kindly contact your nearest card issuing bank branch.
RuPay Card is blocked by the bank for security reasons due to 3 unsuccessful PIN attempts. RuPay cardholder will have to wait till the next day for the card to be auto-unblocked. In case the card is not auto un-blocked, kindly contact your card issuing bank .
All RuPay Global cards can be used for the International transaction. Kindly refer to your card for further details.
You can use your RuPay Global card wherever you see these logos:
www.dinersclubcash.com/locator/search.do
www.global.jcb/en/consumers/about-atm/locator/index.html
www.dinersclubcash.com/pulse_atmLocator/dinersAtmParticipants.html
Yes, Cardholder will receive a notification from the bank via SMS or E-Mail.
For all RuPay Card transactions an alert is sent by your Bank on your registered mobile number. In case if you have not performed a transaction and still received an SMS you may immediately get in touch with your Bank and inform about the same.
Transaction carried out through card can be protected against fraudulent usage by taking the below mention precautions:
In the event that you lose your RuPay Card, please report the loss to your respective Issuing Bank for blocking the Card
Request you to wait as the delivery of OTP depends on the signal strength of your telecom carrier in your current location. Alternatively, if you still do not receive OTP after a considerable amount of time, please click on the “Resend OTP” button. If you continue to face problems with the receipt of OTP (delayed/ non-receipt) please report the same to your bank immediately.
The validity of the OTP is decided by the card-issuing bank and varies for different banks.
The validity of the OTP is decided by the card-issuing bank and varies for different banks.
RuPay Card is accepted at online sites. Please see the link (https://www.npci.org.in/what-we-do/rupay/live-members) for Aggregators Live.
No separate registration is required for RuPay e-commerce transactions, for all transactions the cardholder needs to enter card details and OTP (one-time-password).
Yes, the PIN is required for all ATM and POS (Point of Sale) transactions.
All Ecommerce transactions will be supported by OTP (One-time Password) validation, which will be sent to your registered mobile number.
The RuPay card is defined by your Bank. The RuPay Cardholder can withdraw/purchase up to the balance/limit available on your RuPay Card. However, for security reasons Banks also define daily transaction limits for ATM and POS.
RuPay offers various features on different variants of cards. You may visit the RuPay Website to know more details regarding the same.
For details and claim registration process, click the below mentioned link
For PMJDY Debit Card For Platinum & Select Debit or Credit CardFor details, click the below mentioned link
For PMJDY Debit Card For Platinum & Select Debit or Credit CardThe RuPay Lounge Access Program is applicable for the RuPay Platinum and Select Debit Cardholder and you can use it to gain access: -
Currently the airport lounge access is provided to customers who have the physical card with them. The customer will need to have their RuPay Platinum or RuPay Select card.
There is a charge of ₹ 2 for Airport Lounge access for authorization of the card.
The services included in our lounge access with RuPay cards are
There will be no extra charges for shopping using the RuPay Debit card.
Annual subscription fees for a RuPay card will depend on the Banks. Kindly check with your respective banks for further details.
Generally, Fee & Charges are mentioned in the Welcome Kit delivered to the customer. Customers can also visit the Bank Branch for knowing the Fee & Charges for the RuPay Card.
Your card will be active till the last day of the month of expiry. For more details, please contact your Issuing Bank.
Please contact your bank Customer Service for a Replacement RuPay Card. Alternatively, you may also visit your Issuing Bank branch for the issuance of Replacement Card.
In the event that you lose your RuPay card, please report the loss to your Issuing bank to block the card either by calling phone banking service or visiting the nearest bank branch.
RuPay Contactless is a card which allows you to make payments in fraction of seconds, just by tapping the card on the card reader (supporting contactless transactions). You don’t need to enter the PIN for completing contactless payments below ₹ 5000. Above ₹ 5000, you can still tap the card to make contactless payments, but PIN entry is mandatory./p>
Contactless card is a chip card with an inbuilt radio frequency antenna. This antenna uses Near Field Communication (NFC) technology to establish a secure connection with contactless reader to transmit payment related data. Hence, contactless card need not to be in contact with the reader, a simple tap on the reader will initiate a transaction.
RuPay Contactless is a Dual Interface card which supports both contact and contactless transactions, whereas a regular RuPay (EMV/Chip card) can only support Contact transactions.
To know if the card is RuPay contactless, you need to check for the contactless indicator, published on its front.
NPCI requires all contactless/dual interface RuPay payment devices to carry RuPay Contactless Indicator for supporting contactless payments. If the indicator is present, you can make “Contactless” payments, whereas if the indicator is absent, you have to swipe/ dip the card and enter 4 digits PIN to make payment.
Please click on the link below for the list of Banks issuing RuPay Contactless card: https://www.npci.org.in/what-we-do/rupay-contactless/live-members
Key Functions
Dual Interface
Card Balance
Pass writing
RuPay Contactless Proposition
Supports both offline(Contactless) & online(Contact & Contactless) transactions
There is a provision of storing money on the card which can be used to initiate contactless payments (offline payments) across various use cases like transit, retail, toll, parking, etc. which is also referred as Card Balance or Offline Wallet.
It is a unique feature that enables customers to use the card for merchant/operator specific application e.g. travel passes, season tickets, etc.
The key feature of Contactless Card is offline payments which reduces the dependency on network connectivity. Offline payments do not require an online connectivity with the card issuing bank, hence you don’t need to enter 4 digit pin. Card balance is used to make such payments.
Yes, you can top up/ reload the card balance before it exhausts, so as to make seamless contactless payments.
Card balance can be topped up via “Money Add” channels, which can be done in following ways:
Money Add Cash- You may approach a merchant or kiosk authorized to top up the card balance (money load transaction). You have to pay the amount to be topped-up in cash to the merchant/operator and the operator will perform a money add transaction from POS device to top-up the card balance.
Money Add Account- You may approach merchant/operator or kiosk to top up the card using savings account. The operator will initiate this money add from POS device to top-up the card balance. The top-up amount will be deducted from primary account and get added to the card balance.
Money Add via digital channels- You have to initiate a fund transfer from your primary account balance to the card balance using the internet banking facility. Post successful fund transfer, you have to go to a particular touch point and tap your card against an online card reader. A balance update transaction will have to be done to realize this top-up amount in card balance.
You are allowed to top up the card wallet to a maximum value of ₹ 2000. At any given point of time, wallet balance should not exceed ₹ 2000.
You have to reach out to respective merchant/operator for creating a pass like transit passes/ seasonal tickets on your card. The Pass writing has to be done by the respective merchant/operator.
Maximum of 20 passes including seasonal tickets can be written on the card.
When you dip/swipe your card, it will use your primary account balance; not your card balance. Card balance is used for offline payments only. Primary account balance (i.e. current/ saving account) is debited for all online transactions e.g. Retail, ATM, e-commerce etc.
The offline wallet balance is debited for all offline contactless transactions of low value payments in transit, para transit as well as retail for eg metro, bus, toll, parking, retail stores, OMCs, etc.
Yes, RuPay contactless card is available on all the three variants Debit, Prepaid and Credit cards.
RuPay Contactless cards can be used across ATM, POS and Ecommerce websites to make payments.
Banks which are certified by NPCI can issue RuPay Contactless cards. To know about the certifications involved, interested banks can connect to NPCI team or write to rupay@npci.org.in.
Yes, you can use your RuPay Contactless card irrespective of the value of transaction. For Transactions above ₹ 5000, both contact and contactless payments can be made, but with PIN.
For all contactless transactions up to ₹ 5000 PIN is not required.
For all the transactions above ₹ 5000, you may choose to dip/swipe/tap the card followed by mandatory PIN entry.
Yes, this card can be used outside India. The processing is as per regular transaction i.e. by dipping/swiping and entering the PIN.
No, the operator must enter the payment amount for initiating the transaction. Also, the card or device has to be held within 4 inches of the card reader to make any payment.
No. There are no additional charges levied to make a contactless payment.
Yes, your RuPay contactless card is as secure as any other RuPay card. It contains a highly secure EMV chip, hence it cannot be cloned easily. Also, you need not have to handover the card to anybody, just have to tap the card for completing the transaction.
If the transaction is successful, terminal/ device will display the message. Also, you may receive charge slip after doing the transaction.
No. Once a payment is successful (one tap or two tap, depending upon transactions), a new payment transaction has to be initiated from the reader by entering the amount. Multiple taps will not result in deducting the amount more than once.
The Card is valid up to expiry date as mentioned on the card.
As a cardholder, you are responsible for the security of the card. If the card is lost or stolen, you should report the loss/ theft to issuer’s customer care centre. Card Issuer bank, upon adequate verification shall hotlist the card and terminate all online facilities on the card. Balance in the wallet of the card shall not be refunded back.
Please visit your nearest Bank branch and surrender your card. If the card balance enquiry is possible at the Bank branch level, you will instantly get the refund. If balance inquiry is not possible, card balance amount may be refunded based on latest balance available in your card balance as per issuer bank’s records (virtual account) after 4 days.
Please visit the nearest Bank branch and surrender your card. If the card balance enquiry is possible, you will instantly get the refund. In case if the balance enquiry is not feasible, card balance amount may be refunded to your primary account after a cooling period of upto 4 days.
In case the Pass writing (monthly passes etc.) fails and you have paid via cash then you have to present the slip, given at the time of Pass writing to merchant/operator. Merchant will validate the existing Pass on the card. Basis this, he may decide to re-write the pass on the card.
No, you will not be allowed to transfer back the fund from card wallet to the main account. This transfer can be done at the time of card closure only.
As the card balance is specific to the physical card, it will be managed separately for you and your joint account holder. You will not be able to use the card balance of the other joint account holder using your card.
You will not get any interest on the card balance as it is being treated as prepaid payment instrument.
Yes, all the contactless payments can be done without entering the PIN.
For statements, please get in touch with your issuing Bank.
The Bank / Non-Bank Prepaid issuers issuing the RuPay Prepaid card is called as an Issuer Bank
The bank which has acquired the transaction or the bank whose Point of Sale (PoS) terminal has been used is the Acquirer Bank.
A holder of a RuPay prepaid card is an individual who obtains / purchases the card from the issuer. However, in case of a Gift card, any other intended / targeted beneficiary, though not the purchaser, can also be a holder
A merchant is a company or an individual who sells a service or goods. An e-commerce merchant is someone who sells exclusively over the Internet.
Prepaid instruments issuers are companies incorporated in India and registered under the Companies Act, 1956 / Companies Act, 2013. They operate / participate in a payment system for issuing PPIs to individuals / organizations. A company can issue and operate PPIs after receiving authorization from RBI.
Prepaid Issuers (Bank & Non-Banks) willing to participate with RuPay for Issuance of RuPay Prepaid Cards should have a formal “Approval from RBI”. In addition to the approval, the below mentioned documentations & process should be completed:
Prepaid issuers approved by RBI can directly participate / collaborate with RuPay for prepaid issuance. Non-approved entities can still participate in prepaid business by collaborating with approved prepaid issuers.
No, it is not mandatory for RuPay prepaid issuers to have a direct connectivity with NPCI switch, the RuPay prepaid issuers can use their existing connectivity or they can connect through the technical service provider who should have a direct connectivity with NPCI.
Reserve Bank of India has classified Prepaid Instruments under three types
Prepaid Instruments can be loaded / reloaded by
The loading / reloading of prepaid instrument shall be through payment instruments issued by entities regulated in India and shall be in Indian Rupees (₹) only.
Yes, the cash loading is limited to ₹50,000/- per month subject to overall limit of the prepaid instrument (not permitted in PPIs with loading only from bank account). The limit on loading via electronic / online means is subject to the overall limit of the prepaid instrument.
RBI has allowed 3 types of Semi-closed prepaid instruments:
The prepaid instruments issued under this can be reloadable and shall be used only for purchase of goods and services. Their salient features are as follows:
Minimum-detail prepaid instrument:
Prepaid instrument with loading only from bank account:
Funds transfer from these two types of prepaid instrument is not permitted
RuPay Prepaid cards can be issued in the form of Physical cards, Virtual Cards, wallets, and any such form / instrument which can be used to access the prepaid instruments and to use the amount therein.
Yes. RuPay Prepaid Cards can be issued individually by the issuers or under a co-brand program with another entity.
Yes, two RuPay prepaid issuers can get into a co-brand arrangement and shall clearly indicate which partner shall be the prepaid issuer.
The co-branding partner shall be a
Between the two partners, one who is designated as a RuPay Prepaid issuer shall be responsible for addressing all the customer service aspects relating to the co-branded RuPay prepaid instruments.
All RuPay Prepaid cards shall have a minimum validity period of one year from the date of last loading / reloading in the PPI. PPI issuers are however, free to issue RuPay prepaid cards with a longer validity. Issuers shall clearly indicate the expiry period of the RuPay prepaid card to the customer at the time of issuance of PPIs.
Yes, it is mandatory to issue EMV + Chip compliant RuPay prepaid cards to the customers who have been issued with a Semi Closed or Open loop cards, only exception to this is for Gift Cards and MTS program which can with or without EMV chip and PIN enablement.
Yes, RuPay prepaid cards issued in different form factors viz physical or virtual, shall necessarily have Additional Factor of Authentication (AFA) as required for debit cards, except in case of PPIs issued under PPI-MTS.
RuPay prepaid cards mandatory require 2FA, primarily RuPay supports OTP as the second factor authentication.
RuPay also supports static / dynamic PIN as a 2FA, this additional factor authentication is allowed only for Gift Cards.
Yes, RuPay prepaid cards can be contactless cards. RuPay contactless cards come with an additional wallet which supports offline transaction.
Yes, RuPay prepaid card issuers can create new and unique use cases, prepaid issuers should ensure they follow the Master Direction for Prepaid Cards issued by Reserve Bank of India
No, Open System prepaid instruments can be issued only by banks, who are approved by RBI.
There is only one type of open system prepaid instruments i.e. prepaid instruments with balance up to ₹1,00,000/-, which can be issued after completing KYC of the PPI holder (full-KYC PPI). The cards can be used at ATM, POS and E-Com
RuPay Prepaid card offers the unique proposition of One card for all payments, few business use cases are
A RuPay Prepaid Card is a plastic card / virtual card that can be used as a method of payment. A prepaid card and can be used for:
Chip Prepaid cards come with an embedded microchip that provides additional security against counterfeiting/duplication of the card. It also provides an extra layer of security in the form of a Personal Identification Number (PIN). You will be required to enter your 4-digit PIN on the terminal for transactions at merchant outlets.
Personal Identification Number (PIN) is a 4-digit number combination known only to the cardholder and it is used for transacting using a RuPay Card.
The PIN is required for using the card:
OTP is the 6 digit numeric personal identification number generated by the bank / non-bank prepaid issuer for online transactions. The OTP is required for authenticating the transaction by the bank / non-bank prepaid issuers.
It's a three-digit number printed on the back of the card. The same is referred as CVV by other international schemes.
An automated teller machine (ATM) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, transfer funds, pin change or obtaining account information such as mini statement and balance enquiry at any time and without the need for direct interaction with bank staff.
POS stands for point of sale. A point-of-sale (POS) transaction is what takes place between a merchant and a customer when a product or service is purchased at any store
Cards can be classified based on their issuance, usage, and payment by the cardholder. There are three types of cards (a) debit cards (b) credit cards and (c) prepaid cards.
To apply for RuPay Prepaid card the customer / corporate can contact their bank or they can connect to any of the RuPay prepaid issuers. The issuance of RuPay prepaid card is solely at the issuer’s discretion
Prepaid cards are basically instant cards wherein the cards are issued to the customers over the counter and hence the customer’s details are not personalized on the cards, but yes RuPay prepaid cards can be personalized with the customer’s name.
RuPay Prepaid card can be used at any of the following channels:
ATM* – To withdraw funds
POS - Grocery and Fuel station
E-commerce - Prepaid Recharge or Railway booking (IRCTC)
*Only if the RuPay prepaid is allowed for transaction at ATM
Yes, RuPay prepaid cards issued in different form factors viz physical or virtual, shall necessarily have Additional Factor of Authentication (AFA) as required for debit cards except in case of prepaid cards issued under PPI-MTS program.
RuPay Prepaid Card is accepted at all online sites. Please see the link ( https://www.npci.org.in/what-we-do/rupay/live-members ) for all aggregators live
Yes, the PIN is required for all ATM and POS (Point of Sale) transactions.
All Ecommerce transactions will be supported by OTP (One time Password) validation, which will be sent to your registered mobile number.
Request you to wait as the delivery of OTP depends on the signal strength of your telecom carrier in your current location. Alternatively, if you still do not receive OTP after a considerable amount of time, please click on the “Resend OTP” button. If you continue to face problems with the receipt of OTP (delayed/ non-receipt) please report the same to your bank immediately.
The validity of the OTP is decided by the card-issuing bank and varies for different banks.
The validity of the OTP is decided by the card-issuing bank and varies for different banks.
If in case the cash is not dispensed and the account is debited, the bank generally auto credits the account within 24 hours. In case if the amount is not credited, kindly contact your RuPay prepaid card issuing bank / non-bank issuer.
RuPay Prepaid Card is blocked by the issuer for security reasons due to 3 unsuccessful PIN attempts. RuPay cardholder will have to wait till the next day for the card to be auto-unblocked. In case the card is not auto un-blocked, kindly contact your issuer.
Issuers intimate Rupay prepaid cardholders for all successful transaction by sending a SMS notification
For all RuPay Prepaid Card transactions an alert is sent by your Bank on your registered mobile number. In case if you have not performed a transaction and still received an SMS you may immediately get in touch with your Bank and inform about the same.
In the case of fraudulent transactions, the cardholder should inform and raise a dispute with its issuing bank immediately.
In the event that you lose your RuPay Prepaid Card, please report the loss to your respective Issuing Bank for blocking the Card
Your card will be active till the last day of the month of expiry. For more details, please contact your Issuing Bank.
Please contact your bank customer service for a replacement prepaid Card. Alternatively, you may also visit your Issuing Bank branch for the issuance of Replacement Card.
In the event you lose your RuPay prepaid card, please report the loss to your Issuing bank to block the card either by calling phone banking service or visiting the nearest bank branch.
As an additional feature, RuPay has more than 1000+ specific programs across wide shopping, dining and other categories
RuPay offers lounge access to its customers, on prepaid cards this is available only if the prepaid issues requests. Lounge access is available basis terms and conditions.
Benefits of Insurance will be available to the Cardholders who have performed minimum one successful transaction as under:
Minimum one successful RuPay Card induced financial transaction at any POS/e-com, both Intra and Inter-bank i.e. on-us or off us within 45 days prior to date of accident including accident date of RuPay Cardholder
No, Personal Accident policy covers death occurring only due to accidents or accidental injuries which are non- intentional or not self-inflicted
Sum insured is upto Rs 2 lakhs for RuPay Prepaid Platinum cardholders
The beneficiary could be nominee on the account of the cardholder or legal heir as per competent court order.
In case of multiple beneficiaries the claim is settled in the name of heir as per legal heir certificate submitted.
In case the legal heir absolutes his right of claim (i.e. legal heir doesn’t want to claim) we will need the NOC from him/her and the claim can be settled in the name of other beneficiary so nominated.
Please fill the entire documents as per the checklist and submit the same to the Bank / Bank branch where RuPay cardholder has an account.
Please contact RuPay cardholder Bank / Bank branch of which RuPay cardholder has a card for intimating claim.
For Accidental Death Claims:
*Additional documents may be requested by TATA AIG based on the case requirement such as Medical Reports, Identity documents, etc.
** If the original claim documents are submitted to any particular General Insurance co., copies of the same duly certified by Branch in-charge of RuPay card issuing bank can be submitted.
The claims will be settled in ten (10) working days from the date of receiving the complete document set by TATA AIG General Insurance Co. Ltd
The intimation should be immediate to TATA AIG General Insurance Co. Ltd or Bank but not later than ninety (90) days of the date of accident. In case where the person is hospitalized (and under critical condition) and is unable to file claim within ninety (90) days of loss/incident such claim cases will be accepted by TATA AIG General Insurance Co. Ltd for investigation and honoured, if all terms under the policy are met as on date of accident.
The claim documents must be submitted within sixty (60) days from the date of claim intimation
Yes, the policy is a benefit policy and hence it will be an additional cover over the other Personal Accident insurance policies being held by the cardholder.
Exclusions are situations or conditions wherein TATA AIG General Insurance Co. Ltd is not liable to pay the benefits to insured person in the event of accident.
There will be no extra charges for shopping using your RuPay Prepaid card.
Annual subscription fees for a RuPay Prepaid card will depend on the banks. Kindly contact your respective bank for any fees and charges.
Generally, Fee & Charges are mentioned in the Welcome Kit delivered to the customer. Customers can also visit the Bank Branch for knowing the Fee & Charges for the RuPay Prepaid Card.
Prepaid Issuers and Cardholders can visit RBI website for more FAQ’s or you can access the said link - https://m.rbi.org.in/scripts/FS_FAQs.aspx?Id=126&fn=9